Over the years many organisations have been burnt by rogue security operators. It was a particular problem during the recession as many businesses cut back on their security spend. As a result, the security industry was plagued with unaccredited suppliers who under sold services and delivered sub-standard protection.
At Magenta we’ve worked hard to improve the reputation of the security industry, and do whatever we can to go beyond what is expected to serve the sector we work in. We do this by taking into consideration the impact our actions have on others.
So how do we help contribute to improving standards? Firstly, we offer free advice to other security companies, including consultation services and helping them implement environmental policies – one of the many areas in which Magenta is an industry leader. We’re seen as a leader in this field as not only were we the first manned guarding security company in Europe to achieve ISO 14000 but much of our success in winning business is not just due to the quality services but our commitment to CSR and environmental standards.
Recently we invested in state of the art electric vehicles. The knowledge we gain through their introduction will be shared to see what benefits they can offer the security industry as a whole.
We’ve always said we are committed to providing the highest quality services in order to exceed client’s expectations. In addition to the rigorous audits and registration processes, as part of our commitment to reaching the highest standards, Magenta has also achieved the following standards:
• ISO 9001:2000
• ISO 14001:1996
• ACS member with the Security Industry Authority (ACS-SIA)
• British Security Industry Association (BSI) Membership
• National Security Inspectorate (NSI) Membership (GOLD LEVEL)
• Rail Safety Accreditation Scheme (RSAS)
But our commitment to increasing industry standards goes beyond achieving recognised industry certification.
Magenta’s promise to train all staff has been commended throughout the industry. Our employees are our assets and all members of staff have been able to study for NVQ Level 2/3 in subjects relevant to their job. Staff are also sent on additional training courses depending on our clients requirements.
I believe it is essential to provide high quality products and services backed up with a strong service based ethos, and we are always looking for ways to improve what we offer and to share what we learn with others. By sharing the experience with the industry, it has put Magenta Security on the map as the beacon for high standards.
By achieving such well recognised standards allows us to have the confidence to offer clients a high quality service which they can have confidence in, and ultimately allows us to make a money back guarantee to clients, demonstrating our own credibility… And in the security industry, credibility is the most fundamental selling point and attribute.
For more information call 0800 772 3786 and speak to our award winning customer service team.
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