Rapid response to alarm activations
You can trust us to respond to alarm activations as we adhere to the British standards BS 7984 and BS 7499. We only provide fully trained, SIA licensed officers from our national network. Our quick response will minimise the damage to your property and give you peace of mind that your premises will be protected 24 hours a day.
Our key holders will be first to site at vulnerable times to deal with any situation and will remain on your property until it is completely secure. Once on site, the officer will perform external and internal checks, and contact our head office national control centre immediately if emergency services are required.
You can be assured that your keys are safe as all our vehicles are fitted with a tracking system which is monitored by our control centre 24 hours a day. And you can trust that our SIA licensed and BS 7858 screened officers will keep your keys safe at all times as we operate to the BS 7984 key holding code of practice. You will receive all the information you need with reports and management information through our contract management system from our national control centre. Using the intelligence gathered, patrols will be tweaked continuously to make sure your building remains secure. We will fit tags on each site which our officers will scan to get the most up to date, site specific patrol information.
When you need access for contractors, engineer or staff escorts, or transport escorting services for high value goods, our mobile security team will provide SIA licensed officers to keep your people and assets safe. Accompanied visits are available 24 hours a day with no site presence required by you.
You will have one point of contact for seamless service delivery. Using the management information gathered by the patrol teams and known intelligence about the surrounding area, we will proactively reduce your activations through profile analysis.
You will receive a tailored, inclusive service based on historic call-out profiling or an annualised administration fee with pay per activation; we provide a transparent pricing structure with no hidden terms and conditions.